Utilities Platform
Energy platform for gas and electricity consumers.
Duration
2021
Role
UX Designer
Tools
Figma
Project Under NDA
This project is protected by a non-disclosure agreement. I can discuss my role and contributions at a high level, but detailed deliverables and visuals cannot be shared publicly.
The Project
Worked on an energy platform serving gas and electricity consumers. The project included customer-facing interfaces as well as internal tools for service agents to assist customers without digital access.
My Contributions
Consumer Interfaces — End-user flows for account management and billing
Agent Tools — Internal interfaces for assisted service (elderly customers, phone support)
Energy Domain — Exposure to utilities sector requirements and regulations